Delivery & Returns

Free Delivery:

There is free delivery on all orders with a minimum order value of £35.00 ex. VAT.

PLEASE NOTE WE CURRENTLY CANNOT SHIP INTERNATIONALLY 

Delivery Charges:

  1. Standard UK Delivery is for UK mainland only and excludes remote and offshore areas such as Northern Ireland, Highlands, Isle of Man and Isle of Wight.
  2. Standard UK delivery excludes delivery during weekends.
  3. A delivery charge of £6.00 (ex. VAT) will be charged for orders with a value of less than £35.00 ex. VAT.
  4. Delivery is usually made within 48 hours, subject to stock availability and payment being received.
  5. Orders placed after 12 midday on a Friday and over the weekend will be processed Monday, for delivery Tuesday onwards.
  6. Non-Mainland deliveries - For any remote areas, offshore and Northern Ireland deliveries, please email orders@cheaperconsumables.me.uk to request delivery cost and delivery timescale. Please note we cannot currently ship internationally.

Who Will Deliver My Order?

CheaperConsumables delivers throughout the UK using Tuffnells, although this haulier may change at any time as we are committed to delivering you the best service possible.

Change Or Cancel An Order:

  1. If you wish to change or cancel an order please email us at orders@cheaperconsumables.me.uk. Please note emails will be monitored between 9am and 5pm – Monday to Friday. Please quote the order number and date the order was placed.
  2. If your products have already been delivered, then you will need to follow our returns procedure.

Returns Procedure:

  1. Any items can be returned within 7 days of receipt, providing the products are unopened, undamaged and in full resalable condition. Please email returns@cheaperconsumables.me.uk and a courier will be arranged.
  2. Should goods be delivered faulty, incorrect or damaged, please report to us immediately by email to orders@cheaperconsumables.me.uk within 24 hours of receipt, quoting your order number and the date the order was placed.
  3. Please note that there may be a collection charge for any items returned.